fbpx

Services

A FULL SERVICE AIRBNB & VACATION RENTAL

MANAGEMENT

Listing & Price Optimization

Worth between a 10%-40% improvement in revenue, our dynamic pricing software allows us to update your home’s pricing daily, adjusting for price based on seasonality, inquiry activity, comparable home prices, nearby hotels, actual reservations and even competitor homes and their booking frequencies and amounts.

Professional Photography

The success (and pricing and occupancy) of a home can vary greatly depending on the photography (amateur vs. professional) utilized. If you have high quality photos, great we will use those! If not, and if you'd prefer to achieve the highest revenue possible, we highly recommend engaging one of our professional photographers.

On Site Staffing

We have staff in the area that can go to and from the home, meet with guests (when available), oversee cleanings and generally be your eyes and ears to the home. Visits to the property in between reservations means that you and your home have our eyes and ears at all times. It also means that damages and anything missing are accounted for and professionally attended to.

Guest Communication

Around the clock response team for booking inquiries, guest support and maintenance as needed. This means that middle of the night reservation requests are not missed or lost to a competitor home, or that your guests or your home suffer any emergency maintenance gaps or delays.Air Concierge manages the guest selection. We rely on many factors to determine a good guest candidate for your home. Over 50,000 guests have stayed with us and we've been wrong almost quite literally, less than .001% of the time. We also handle all accounting and reporting on a monthly basis for your review.

Cleaning & Maintenance

We do everything we can to help you generate as much revenue as possible from your rental and save you time by doing most/all of the work for you. This includes arranging the cleaning (post-guest and post-owner stays); calling in the handyman, plumber, electrician, and landscaper when needed; restocking household items; taking care of trash and recycling.Having our own cleaners (and not outsourced) means your home gets the same cleaning team every time. That way processes are systemized and you don't run the risk of non-standard cleanings or worse, missed cleanings, costing you refunds, cancellations and bad reviews.

Guest Portal

Enhance your guest’s experience with 5-star concierge services. Our guest portal allows guest easy access to all their reservation information and tips for local activities, restaurants and more.

Owner Portal

Owners access to calendar and reports on their property anytime through our owners portal. Owners can block dates in calendar anytime for their personal use.

Investment Consulting

A service for those evaluating a new investment opportunity or exploring turning their current home into a short term rental business. This service provides counsel and guidance on various elements such as pricing expectations, ROI expectations, calendaring, transient tax, insurance, damage protection, design, decor, advertising and marketing.

[spacer type=”1″][spacer type=”1″]

SEE THE ADVANTAGES OF OUR FULL-SERVICE MANAGEMENT:

[font_awesome icon=’fa fa-check’ size=’15px’] Marketing & Advertising Property

[font_awesome icon=’fa fa-check’ size=’15px’] Multiple Listings Set Up & Management

[font_awesome icon=’fa fa-check’ size=’15px’] Dynamic Pricing

[font_awesome icon=’fa fa-check’ size=’15px’] Professional Photography

  •  

[font_awesome icon=’fa fa-check’ size=’15px’] Local Staff

[font_awesome icon=’fa fa-check’ size=’15px’] 24/7 Guest & Prop Availability

[font_awesome icon=’fa fa-check’ size=’15px’] Inquiry Response & Communications

[font_awesome icon=’fa fa-check’ size=’15px’] Guest Verification

 

  •  
  •  
  •  

[font_awesome icon=’fa fa-check’ size=’15px’] unlimited Owner Use

[font_awesome icon=’fa fa-check’ size=’15px’] Damage Claim Filing

[font_awesome icon=’fa fa-check’ size=’15px’] Assist with Rental License

[font_awesome icon=’fa fa-check’ size=’15px’] Basic Onboarding Support

[font_awesome icon=’fa fa-check’ size=’15px’] Contracts, Deposits, Fee Collection

[font_awesome icon=’fa fa-check’ size=’15px’] Household Supply (Purchase & Stock)

[font_awesome icon=’fa fa-check’ size=’15px’] Maintenance Oversight & Management

[font_awesome icon=’fa fa-check’ size=’15px’] Guest Exit Cleaning

[font_awesome icon=’fa fa-check’ size=’15px’] Post Stay Major Incident Evaluation

WHAT ARE CLIENTS SAY ABOUT US...

[testimonial client_name=”Adam C. (San Diego)” title_client=”Happy Owner” imagelinks=”http://www.doormatvr.com/wp-content/uploads/2019/05/Screen-Shot-2019-05-23-at-12.08.15-AM.png” testimonial_text=”My first experience as an owner in Big Bear and I was completely lost! DoorMat and their teamed helped me navigate the process with patience and care. I have been more than pleased with the experience and professional service DoorMat provides.”]
[testimonial client_name=”Gabriella M. (Los Angeles)” title_client=”Stress Free Living” imagelinks=”http://www.doormatvr.com/wp-content/uploads/2019/05/12227566_548255075338773_5382634089831579166_n.jpg” testimonial_text=”I was recommended to DoorMat from a friend who was already being managed by them. I was managing my own property on Airbnb for a few years but it had become a challenge with my workload in my regular job and the city imposed rental restrictions new in Big Bear. I decided to make the jump to DoorMat and just let them and their local team handle the entire process. I can’t tell you how much stress was taken off my back when that happened. DoorMat has kept me in the loop when I want to know things but doesn’t bother me with any of the little things. They handle it all and I get a nice check at the end of the month.”]
[testimonial client_name=”Ryan L. (San Francisco)” title_client=”Thankful” imagelinks=”http://www.doormatvr.com/wp-content/uploads/2019/05/42770973_1922620114699278_1818318539845533696_o.jpg” testimonial_text=”When I first started renting my vacation home I used one of the realtor recommended Big Bear large property management companies. I was not happy with the lack of service they provided. I wasn’t getting many bookings and they blamed it on everything they could. After hearing of Matt and DoorMat’s services I made the switch. Not only did I save 10% in management fees my bookings skyrocketed and I could not be more thankful.”]

WHY CHOOSE DOORMAT?

DoorMat founder and CEO-Matt
             DoorMat founder and CEO-Matt

 

You are probably wondering why you should choose one of our homes to that of others. Well it so happens we can provide you with an indisputable reason why choosing DoorMat may be the wisest choice you can make when deciding on a vacation rental home. This factual determinant: Numbers don’t lie! We have consistent 5-Star Ratings and Top-Ranking Reviews as exemplified on AirBnb. Go check us out! We pride ourselves on the service we offer and it shows through our consistent rankings and outstanding reviews.

Our homes are premium and offer a remarkable guest experience. Services are unmatched in the industry and provide us the good name we have today. Our amenities and features are best in class and always at your disposal whenever you need them. Whenever you need it, we will provide it.

We have experienced professionals in the customer service field with superior knowledge, education, and experience to more-than adequately ensure your vacation is of the best and highest valued quality. Our service team has exceptional capabilities when cleaning and maintaining our homes so that you are at your highest comfort level when enjoying them. Management personally welcomes our guests with a dedicated, informative part of our team to put you even more at ease. Management also oversees all aspects of the experience and operations and is available at any time when needed. You are our priority to us! We want you to genuinely have a memorable experience and genuinely want you to come back and experience it all over again.

So don’t make finding your perfect vacation a hassle by spending hours researching various vacation rental properties who in the end are incomparable to what we have to offer. Be truly confident when choosing your perfect vacation. Our various homes provide an exceptional experience for whatever kind of vacation you plan on having. Let us handle your needs while you take a break from the ordinary day-to-day occurrences. Let us be your next excuse to do something different. Let us be your next adventure to make your dreams a reality. Just let us do what we do and sit back and enjoy the rest. 

Numbers don’t lie! We have consistent 5-Star Ratings and Top-Ranking Reviews as exemplified on AirBnb. Go check us out! We pride ourselves on the service we offer and it shows through our consistent rankings and outstanding reviews.

Search

June 2021

  • M
  • T
  • W
  • T
  • F
  • S
  • S
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30

July 2021

  • M
  • T
  • W
  • T
  • F
  • S
  • S
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
0 Adults
0 Children
Pets
Size
Price
Amenities
Facilities

Compare listings

Compare